Terms of Service
These Terms of Service ("Terms") govern your use of the TradeReady mobile application ("the app," "the service"). By creating an account or using the app, you agree to these Terms. If you do not agree, do not use the service.
1. Description of Service
TradeReady is a job management and invoicing application for independent tradespeople and small businesses. Features include job and customer tracking, estimate calculation, invoice creation, payment link generation, and AI-assisted communication tools.
2. Account Registration
You must provide a valid email address to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorised access.
3. Acceptable Use
You agree to use TradeReady only for lawful business purposes. You may not:
- Use the app to send unsolicited commercial messages (spam) to your customers.
- Enter false or fraudulent invoice or customer information.
- Attempt to reverse-engineer, decompile, or interfere with the app or its infrastructure.
- Use the app in any way that violates applicable laws or regulations.
4. Payment Processing
Payment links generated by TradeReady are processed through Stripe. TradeReady does not hold funds or act as a payment intermediary. All payment transactions are between you and your customer, governed by Stripe's Terms of Service. TradeReady is not responsible for failed payments, chargebacks, or payment disputes.
Automatic payments. If you offer automatic payments, your customer may authorize you to save their card with Stripe and charge it for invoices under a recurring plan. TradeReady initiates those charges on your behalf, on the terms your customer accepted, and records their authorization. You are responsible for honoring cancellations and handling refunds and disputes. TradeReady does not hold funds; payments go directly to your Stripe account.
5. Subscriptions and Billing
TradeReady offers an optional auto-renewable subscription ("TradeReady Pro") that unlocks the app's premium features. The subscription is sold as an in-app purchase through your Apple App Store account, and billing is handled by Apple — TradeReady never sees or stores your payment card details.
- Plans and price. TradeReady Pro is offered on a monthly plan and an annual plan. The current price of each plan, and the length of any introductory free trial, are shown on the subscription screen inside the app and again on Apple's purchase-confirmation screen before you buy. Prices may vary by region and are charged in your local currency.
- Free trial. If a free trial is offered, it begins when you start the subscription. Payment is charged to your Apple ID at confirmation of purchase. If you do not cancel at least 24 hours before the trial ends, the subscription automatically converts to a paid subscription and your Apple ID is charged. Any unused portion of a free trial is forfeited when you purchase a subscription.
- Auto-renewal. The subscription renews automatically at the end of each billing period unless auto-renew is turned off at least 24 hours before the current period ends. Your Apple ID is charged for renewal within 24 hours before the end of the current period, at the price of the plan you selected.
- Managing and cancelling. You can manage your subscription or turn off auto-renewal at any time in your Apple ID Account Settings (on your device: Settings → your name → Subscriptions), or from the Settings screen inside TradeReady. Cancelling stops the next renewal; it does not end your current paid period, and you keep access until that period expires.
- Refunds. All subscription purchases are processed by Apple and are subject to Apple's refund policies. TradeReady cannot issue refunds for App Store purchases; refund requests must be directed to Apple.
- Price changes. If we change the subscription price, the change will not affect your current billing period. Apple will notify you and, where its rules require, ask for your consent before a renewal at the new price.
6. AI-Generated Content
TradeReady offers AI-assisted tools to help draft estimate and invoice outreach messages. AI output is a suggestion only — it may contain errors, omissions, or content that is not appropriate for your specific situation. You are solely responsible for reviewing all AI-generated content before sending it to customers.
7. Your Data
You retain ownership of the business data (customers, jobs, invoices, expenses) you create in the app. You are responsible for the accuracy and legality of that data and for obtaining any consents required by law before storing your customers' personal information in TradeReady. Our handling of your data is described in our Privacy Policy.
API access. TradeReady offers a read-only API for connecting other tools to your data. If you create an API key, you are responsible for where you use it and who you give it to: anyone who has the key can read the kinds of data you chose for it until it expires or you revoke it. Keep keys secret and revoke any key you think has been exposed. We may change API rate limits, and we may suspend or revoke keys used in a way that harms the service or other users. The API is provided as is, without any commitment to uptime or availability.
8. Estimate Approvals and Electronic Signatures
TradeReady lets you send a customer a private link to review an estimate or change order and approve it or decline it. An estimate can carry a date it is valid until, which you set when you send it; after that date your customer can no longer approve it through the link, but can still decline it or ask you for an updated estimate.
Before approving, your customer must agree to use electronic records and signatures. They see a disclosure that names your business and explains how to get a paper copy, how to sign on paper instead, and what they need to open and save the records. Approving requires them to type their full name next to a statement that doing so signs the document electronically. They may also draw a signature; it's optional.
For each signature, TradeReady keeps a signature record: the document as shown, a fingerprint (SHA-256) of it, the disclosure and statement shown, the typed name and any drawing, the email address they gave for a copy, the time, their IP address and browser, and a history of when the link was sent and opened. The record is sealed with TradeReady's digital key so later changes can be detected, and anyone holding the record can check it at gettradereadyapp.com/verify. Your customer can view and download a signed PDF copy from the same link and, if they ask, receives one by email.
These records show who had the link and what they did with it. They don't verify your customer's identity. You are responsible for the content of your estimates and terms, for any notices, cancellation rights or contract formalities that apply to your business and where you work (for example, rules for home-improvement contracts or sales made at a customer's home), and for deciding whether this process meets them. TradeReady isn't a law firm and doesn't provide legal advice.
Declining is recorded with the time and IP address, without a signature. Signature records are deleted with your account; save any copies you need before deleting it.
9. Intellectual Property
The TradeReady app, its name, design, and original content are the property of the developer and are protected by applicable intellectual property laws. These Terms do not grant you any rights in TradeReady's intellectual property beyond the limited licence to use the app as described herein.
10. Disclaimer of Warranties
The service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free, uninterrupted, or free of viruses or other harmful components.
11. Limitation of Liability
To the maximum extent permitted by applicable law, the developer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss of business, arising from your use of or inability to use the app, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or the service shall not exceed the amount you paid for the app in the twelve months preceding the claim.
12. Termination
You may stop using TradeReady at any time. We reserve the right to suspend or terminate your access to the service at our discretion if you violate these Terms or engage in conduct harmful to other users or the service. Upon termination, your right to use the app ceases immediately.
13. Changes to These Terms
We may update these Terms from time to time. We will update the effective date at the top of this page. Your continued use of the app after updated Terms are posted constitutes your acceptance of the changes.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the service shall be resolved in the state or federal courts located in Texas.
15. Contact
Questions about these Terms? Email us at [email protected].